All team members can communicate in French and English.
Yes, our support team is available 24/7/365 to assist you at any time.
We accept major credit cards (Mastercard, Visa, Amex), PayPal, Bitcoin, and bank transfers (subject to certain conditions).
Yes, our sales team can assist you in recommending a solution tailored to your needs.
Yes, we provide structured support, including a questionnaire and an audit, to ensure a smooth migration to your new infrastructure.
It’s a server hosting services where our clients bring their own servers and hardware to rack them into cabinets within our state of the art data center. We provide the cabinet space (1U, 2U or more), electricity and the internet bandwidth according to your server requirements.
Once the quote and possible contracts are signed and paid, we will schedule at your most convenient time the installation of your server(s) and hardware.
Using our DCIM though our customer portal, you will be able to manage all your server colocation services and have a real time view about the bandwidth consumption that your colocations services is using.
Yes, we do offer 99.99% network (using GloboTech’s communications blend) and also 99.99% power uptime as our data centers is built with redundancy in mind.
Yes. Our staff will escort you to your assigned cabinet. You simply have to advise us and we will prepare your visit.
Yes, we have on-site technicians 24/7 that will be able to do your work on your behalf. From our customer portal, you will be able to generate a ticket for our tech staff with the descriptions of the work to do using a specific form. Documents can also be uploaded (jpeg and png only) in order to have a better view and topology of your server infrastructure.
Please contact our sales team using sales@globo.tech or fill out the form using https://www.globo.tech/en/colocation with your requirements. Our sales agents will be glad to make you a quote fulfilling your server colocation requirements.
A dedicated server is a physical dedicated server which is racked in our state-of-the-art data center solely for you. No other tenants will use any IT resources (CPU, RAM, storage capacity and performance) from the dedicated server you chose.
Once an order is received, our billing department will review the order and once approved, it takes around 4 hours to provision any servers with Linux-based dedicated server and around 4 to 6 hours for a Windows Server-based dedicated server. For 10Gbps dedicated servers, the delivery will take from 3 to 5 business days. The credentials of the servers will be sent to your email address and you will have full root access/administrator access to your server.
A dedicated server will provide you IT resources (CPU, RAM, storage capacity, storage performance (IOps) and bandwidth). As long as you have the right OS and right environment (for example, PHP versions, MySQL or MSSQL, Easy Apache, LiteSpeed, IIS, etc.) for your applications/3rd-party software, and that you have enough IT resources to run your project, you will be able to use any dedicated server. Note that our qualified sales staff will be glad to help in case you need assistance choosing the right server for your needs.
GloboTech's prime focus is to build and strengthen long-term relationships with all our clients. We believe SLAs should be part of anyone's strategic planning when assessing their hosting ecosystem and we offer clear and straightforward guarantees for our services. We do offer a network and power uptime SLA of 99.99%, a 1-hour hardware replacement SLA, 1st response by our support team within 15 minutes and more. You can review our SLAs here: https://www.globo.tech/service-level-agreement
An uplink port is the port speed that will be connected to the internet (Public WAN). We offer 2 types of uplink ports for our dedicated servers: either a 100Mbps uplink port or a 1Gbps uplink port. The bandwidth is the internet traffic used by your server. We calculate traffic both ways (incoming and outgoing traffic of your server).
We offer a /29 IPv4 subnet with all of our dedicated servers (8 IPs, 5 usable).
By default, our services are monthly based. We do offer the option to prepay for 3, 6, 12 and 24 months, which will offer you discounts of 5%, 10%, 15% and 20% accordingly.
Yes! You will not be stuck using one dedicated server. There are ways to upgrade or downgrade your server and, in some cases, it might require a small amount of downtime. We want to offer the right hosting platform for your needs. We can always make an audit if you are not sure about the specifications you will need or if you need suggestions.
We can actually offer you both. USD currency dedicated servers: https://www.globo.tech/dedicated-server-hosting | CAD currency dedicated servers: https://www.globo.tech/en-ca/dedicated-server-hosting
All of our team members are fluent in both English and French.
It is a way that we can configure your storage units. We generally recommend RAID 1 or RAID 10 as they will mirror the data between multiple storage units for redundancy purposes. For example, 2 x 1 TB HDD in RAID 1 will offer around 1 TB of storage capacity. A RAID 10 configuration (minimum 4 storage units) will provide better performance as it will distribute the write and read operations across different storage units. Not sure what you should choose? Talk to us at sales@globo.tech.
We accept major credit cards (Mastercard, Visa and Amex), PayPal, and Bitcoin payments through BitPay. We also accept wire transfers with any prepayment of 6 months minimum.
Yes, we do. You will be able to choose them when configuring your server.
Yes, we can offer additional licenses not listed in our dedicated server configurator, such as MSSQL, Imunify360, LiteSpeed, Softaculous, R1Soft licenses and many more. Contact our sales team for further information: sales@globo.tech
Yes, we do offer custom setups, private switches, private VLANs and much more. Please contact our sales team for more information.
Yes, we do. We take migration very seriously and, once requested, we send a questionnaire that our clients fill out to provide us with important information concerning the upcoming migration. An audit is also required so we have all the information needed on hand to help you with the migration into your new dedicated server.
Yes, we do! We fully support Proxmox, VMware ESXi, KVM and many others.
All our dedicated servers will be hosted in a state-of-the-art data center located in Montreal, Québec, Canada.
Dedicated hosting means that you will be alone using your own server hardware. By choosing a dedicated server, all the IT resources will be only available to you and you will not share any of the server resources, nor the IP range with any other tenants.
A VPS is made by splitting the IT resources of a dedicated server and creating multiple virtual private servers (VPS) using the same physical dedicated server. You are sharing IT resources with other tenants on this physical dedicated server. Using a dedicated server will offer you maximum performance and you will be able to fully use all of the IT resources offered by your dedicated server.
Yes, a local HDD can be used for internal backup, but we recommend external backup solutions which are managed by our team. We offer daily incremental disaster recovery solutions where we can restore any files, folders and even the whole server using the R1Soft backup solution. You can review our many different options here: https://www.globo.tech/managed-backup
Absolutely! Please contact our sales team and we will be glad to guide you and suggest a dedicated server that will fit your needs.
Yes, we do offer management plans which can greatly help our clients reduce the IT burden on their IT staff or, in some cases, simply outsource all of the system administrator work to our experienced support staff, which is available 24/7/365. You can review our management plan offers here: https://www.globo.tech/managed-cloud-managed-dedicated-servers
Yes, our support team is always available for you, around the clock, 24/7/365. Our experienced support team will be glad to assist you whenever you need it.
By default, no, but we can offer you either a hardware firewall (generally Cisco ones; contact our team if you need anything specific) or a software firewall solution which can be deployed and customized to suit your needs.
A VPS cloud is a VPS being built upon a Public Cloud infrastructure. It is NOT a VPS made from a single dedicated server but from multiple Compute nodes and Centralized storage which is extremely resilient and offer much more hosting features.
Once you signup into our customer portal: https://portal.globo.tech/access/signup our billing department will review the order and once approved, you will be able to create your VPS cloud (instance) within seconds.
A VPS Cloud server will provide you IT resources (CPU, RAM, Storage capacity, storage performances (IOps) and bandwidth. As long as you have the right OS and right environment (for example, PHP versions, MySQL or MSSQL, Easy apache, Litespeed, IIS etc…) for your applications/3rd party software, and that you have enough IT resources to run your project, you will be able to use any VPS Cloud server. Note that our qualified sales staff will be glad to help in case you need assistance choosing the right server for your needs.
GloboTech's prime focus is to build and strengthen long-term relationships with all our clients. We believe SLAs should be part of anyone's strategic planning when assessing their hosting ecosystem, and we offer clear and straightforward guarantees for our services. You can review our SLAs here: https://www.globo.tech/service-level-agreement
The VPS Cloud services is charged per hour at the end of your monthly billing cycle. As this service is extremely flexible, you will only pay for what you will use.
We can actually offer you both. To signup and pay in USD currency: Click here | To signup and pay in CAD currency: Click here
All our VPS Cloud servers are hosted in a state-of-the-art data center located in Montreal, Québec, Canada.
By default, we offer 1 usable IP (IPv4) with our VPS Cloud servers.
As we charge per hour, there’s no minimum term of usage.
There’s 2 types of upgrade that you will be able to do using this services which can be achieved within seconds: 1- CPU+RAM+Storage upgrade: This will as described, increase the server CPU, numbers of GB RAM reserved for your instance and increase the storage size capacity. Important note: You will not be able to downgrade storage size once it’s upgraded. Which leads us to the second upgrade possibility. 2- Upgrade only CPU+RAM (NO STORAGE UPGRADE): This will only resize the CPU and numbers of GB RAM reserved for your instance. As you don’t upgrade the storage, you will be able to downgrade to the original CPU/RAM package you had prior to the upgrade.
All of our team members are fluent in both English and French.
We accept major credit cards (Mastercard, Visa and Amex) which is not prepaid.
Yes we do, all licenses will need to be prepaid monthly and will be invoiced separately from the VPS Cloud servers. We do also offer additional licenses such as MSSQL, Imunify360, Litespeed, Softaculous, R1Soft licenses and many more. Contact our sales team for further informations
Yes, you will be able to create your own infrastructure and you will have access to your own vlan in order to create you server clusters. Various setups can be created and our team will be able to assist you creating your own setup that will suit your project needs. Please contact our sales team for more informations.
A vlan is your own virtual lan which will be provided for free when the account is completed. This will allow internal traffic between your instances (VPS Cloud).
Yes, we do with our premium and VIP management plans. We take migration very seriously and once request, we send a questionnaire that our clients fulfilled that provide us with many important information’s concerning the upcoming migration. An audit is also required so we have all the information’s needed on hand to help you with the migration into your new dedicated server.
Yes we do. We do recommend external backup solutions which are managed by our team. We do offer daily incremental disaster recovery solutions where we can restore any files and folders. You can review our many different options here: https://www.globo.tech/managed-backup
Absolutely! Please contact our sales team and we will be glad to guide and suggest you a server that will fit your needs.
Yes, we do offer management plan which can greatly help our clients to reduce the IT burden on their IT staff or sometimes, simply outsources all of the system administrator work to our experienced support staff which is available 24/7/365. You can review our management plan offers here: https://www.globo.tech/managed-cloud-managed-dedicated-servers
Yes, our support team is always available for you. Around the clock 24/7/365. Our experienced support team will be glad to assist you when you need it!
We do offer Security groups which will allow you to allow and block specific Incoming Port/Protocol.
We created our public cloud infrastructure using OpenStack which is the leading Open Source Cloud Platform in the world.
Yes, we do offer snapshots feature that will take a complete image of the server and you would be able to recreate a server from that snapshot. Please note: It should not be considered as a backup service. We do offer a daily incremental managed backup service where we will be able to restore any files/folders within the restoration points/archive points that we will have. You can review our many different options here: https://www.globo.tech/managed-backup
Although the public cloud platform is scalable and flexible, the noisy neighbour is still a real problem in this type of environment. Dedicated servers offer a single tenant environment where resources are dedicated to a single user or a single enterprise, but offer no scalability or flexibility. The private cloud offers the best of both worlds: increased flexibility, security, and performance optimization in a single environment.
Prices may vary depending on the utilization, the risk management (redundancy), the hardware required, the license fee and the level of management. Contact one of our sales consultants to get a quote now.
At least three compute nodes are required to get a Private Cloud infrastructure with GloboTech. Depending on your technical requirements, more nodes might be needed. Contact GloboTech to ensure that your private cloud is suited for your needs.
To get High Availability for your private cloud infrastructure, you must have complete redundancy for your control plane, compute (load attribution), networking, and storage. GloboTech already provide 99.99% network and power uptime for any of their services (SLAs).
An SSL (Secure Sockets Layer) certificate is a digital security feature that encrypts data exchanged between a user's browser and a website's server. This ensures that sensitive information, like passwords or credit card details, remains private and secure during transmission. When a website has an SSL certificate, users see "https://" in the URL along with a padlock icon, indicating a secure connection. In addition to protecting data, SSL certificates authenticate the website’s identity and boost its credibility, while also contributing to better search engine rankings.
Using an SSL certificate for your domain ensures that data transmitted between your website and users is encrypted, protecting sensitive information like passwords and payment details. It also builds trust by showing visitors that your site is secure, as indicated by the padlock icon and "https://" in the URL. Additionally, having an SSL certificate can improve your search engine rankings, as search engines favor secure websites.
A Premium SSL certificate offers enhanced protection through stronger encryption and additional security features. It provides higher validation levels, such as Extended Validation (EV), which verifies the legitimacy of your business and displays a green address bar or company name in the URL. Premium SSLs often come with warranty coverage, protecting you financially in case of a data breach. They also offer better customer support and more comprehensive security options, like wildcard SSLs that secure multiple subdomains, providing broader protection for your website.
Installing an SSL certificate typically takes just a few minutes to a few hours, depending on the type of certificate and the hosting platform. For basic Domain Validated (DV) SSL certificates, the process is often quick and can be completed in minutes, as it only requires verifying domain ownership. More advanced certificates, like Organization Validated (OV) or Extended Validation (EV) SSLs, may take several hours to a few days, as they require additional business verification before installation.